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CALIDAD VERSUS PRODUCTIVIDAD

DECEMBER 1981   -  Volume: 56 -  Pages: [No data]

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Received Date :   1 December 1981


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Article type:
ARTICULO DE INVESTIGACION / RESEARCH ARTICLE
Section:
VARIOUS

Elevar la productividad de una empresa industrial requiere grandes dosis de estudio, esfuerzo e imaginación. Al menos, es la conclusión que se deduce de la lectura de textos especializados. Pero debemos reconocer que hay un método fácil y cómodo — practicado desde los antiguo s fenicios hasta nuestros días — que consiste en incrementar la productividad a costa de la calidad . El procedimiento goza de tal sencillez que todo fabricante está sometido, sin duda, a peligrosas tentaciones. Las resiste, no porque sea un campeón de la ética, sino porque sabe que si vende productos malos corre el riesgo de sufrir ciertos perjuicios valorables económicamente, que llamaremos "daños por deficiencias" . Desde este punto de vista podemos clasificar las empresas productoras en varias e interesantes categorías.

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