PRECURSORS THAT PROMOTE THE SPECIALIZATION OF TRANSACTIVE MEMORY SYSTEMS: AN ANALYSIS IN THE FIELD OF PUBLIC EMPLOYEES

PAOLA ARCE LOPEZ; LAMIS SHEEHA; ANTONIA RUIZ MORENO; DAINELIS CABEZA PULLES

doi:https://doi.org/10.52152/D11130

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PRECURSORS THAT PROMOTE THE SPECIALIZATION OF TRANSACTIVE MEMORY SYSTEMS: AN ANALYSIS IN THE FIELD OF PUBLIC EMPLOYEES

JULY 2024 - Volume: 99 - Pages: 346

DOI:

https://doi.org/10.52152/D11130

Authors:

PAOLA ARCE LOPEZ

- LAMIS SHEEHA -

ANTONIA RUIZ MORENO

- DAINELIS CABEZA PULLES

Disciplines:

Organization and management of enterprises (GESTION DEL CONOCIMIENTO )

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Key words:: information technologies, transactive memory systems, quality management systems, ISO 9001, Tecnologías de la información, sistemas de memoria transaccional, sistemas de gestión de la calidad
Article type:: NOTA TECNICA / TECHNICAL NOTE
Section:: TECHNICAL NOTE

Universities are distinguished by their wide range of high quality services. These services are aimed at members of the teaching and research staff and administrative and service staff, as well as students and even the general public. Universities have tried to apply quality principles in their daily work. The principles (customer orientation, continuous improvement and teamwork) can be seen as rules or norms of behaviour that guide action generally and universally in today's universities. They must be thoroughly practised and known in order to achieve the best possible application of this corporate philosophy.

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