PRESENT AND FUTURE OF PHYSIOLOGICAL MONITORING TO EVALUATE USER EXPERIENCE

AINHOA APRAIZ IRIARTE; GANIX LASA ERLE; MAITANE MAZMELA ETXABE

doi:https://doi.org/10.6036/10218

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PRESENT AND FUTURE OF PHYSIOLOGICAL MONITORING TO EVALUATE USER EXPERIENCE

JULY 2021 - Volume: 96 - Pages: 342

DOI:

https://doi.org/10.6036/10218

Authors:

AINHOA APRAIZ IRIARTE

GANIX LASA ERLE

- MAITANE MAZMELA ETXABE

Disciplines:

INFORMATION TECHNOLOGY AND KNOWLEDGE (INGENIERIA DEL SOFTWARE )

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Key words:: user experience, UX, evaluación, SLR, systematic review, monitorización fisiológica, Experiencia de usuario, evaluación, Revisión Sistemática de la Literatura, monitorización fisiológic
Article type:: NOTA TECNICA / TECHNICAL NOTE
Section:: TECHNICAL NOTE

User Experience (UX) is a key factor and an opportunity for improvement in digital products. Traditionally, it has been evaluated retrospectively through surveys and interviews. However, retrospective and subjective evaluation is not in all cases the optimal approach, as it does not evaluate the UX at the time of human-machine interaction, and therefore may not project reality due to inaccurate recall.

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