STRATEGIC PLANNING PROBLEM OF STAFF TO COVER ANY CLAIM TEMPORARY WORK LOAD OF VARIABLE

FRANCISCO JAVIER DIEGO MARTIN; MIGUEL  ORTEGA MIER; ALVARO GARCIA SANCHEZ; AITOR GOTI

doi:https://doi.org/10.6036/7248

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STRATEGIC PLANNING PROBLEM OF STAFF TO COVER ANY CLAIM TEMPORARY WORK LOAD OF VARIABLE

MARCH 2015 - Volume: 90 - Pages: 195-202

DOI:

https://doi.org/10.6036/7248

Authors:

FRANCISCO JAVIER DIEGO MARTIN - MIGUEL ORTEGA MIER - ALVARO GARCIA SANCHEZ -

AITOR GOTI

Disciplines:

Organization and management of enterprises (INVESTIGACIÓN OPERATIVA )

Downloads: 191

Cites in Web of Science: 1

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Received Date : 16 July 2014

Reviewing Date : 17 December 2014

Accepted Date : 22 December 2014

Key words:: Planificación de personal, plantillas de turnos, carga de trabajo, programación lineal, personnel scheduling, staff, work load, linear programming
Article type:: ARTICULO DE INVESTIGACION / RESEARCH ARTICLE
Section:: RESEARCH ARTICLES

Staffs are frequently dimensioned to attend a given workload demand, which is highly variable over time. For example, providing services for planes while parked is characterized by a great variability in terms of the required work load, due to the time dispersion of arrivals and departures. This turns the task of staff dimensioning into a complex and critical one, since the associated cost highly impacts the profit and loss account of the company. In this paper we present a highly configurable model that we solve using Linear Programming, which allows to obtain optimal result for large numbers of workers. It can be of use for a large number of industries. In particular, we describe an example where the impact is assessed in economic terms.

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