PAPER SENDING

  • googleplus
  • facebook
  • twitter
  • linkedin
  • linkedin

REVISTA DYNA MANAGEMENT REVISTA DYNA MANAGEMENT

  • Skip to the menu
  • Skip to the content
  • DYNA Publishing
    • DYNA
    • DYNA Energy & Sustainability
    • DYNA Management
    • DYNA New Technologies
  • Journal
    • The Journal and its bodies
      • The Journal
      • Editorial Board
      • Advisory-Scientific Board
    • Indexation & databases
    • Mission, Vision & Values
    • Collaborating with DYNA
    • Links of interest
      • Engineers associations
      • Engineering universities
      • Other magazines
      • Other engineering links
  • Authors & Referees
    • Guidelines, rules and forms
    • Collaborating with Journal
  • Papers
    • Search Content
    • Volumes/Issues
    • Most downloaded
    • Sending papers
  • Forum
  • News
    • News about management
    • DYNA newsletter
    • Best practices
  • Advertising
    • Advertising at DYNA
    • Advertising rates
  • Contact
    • Contacting
  • Search
    • In this Journal
    • Search in DYNA journals
  • Submit
  • Sign In
    • Privacy Policy

Return to the menu

  • Homepage
  • News
  • Best practices

Best practices

23
Mar
2015

WHEN THE "MINOR DETAILS" BECOME THE KEY TO IMPROVING CUSTOMER SATISFACTION, LESSONS LEARNED

Best Practices

Vote:

Results: 

5 points

 1  Votes

Sometimes, when the client focus is not sharp and you look at the processes from within and not from the outside, can occur, as happened to ITP, which problems or issues that at first sight appear to be less complex are the most problematic. Organizations with large technological challenges ahead, can fall into the error of despise or pay less attention to the more straightforward aspects or trivial, the "Small Details"

More information:

http://www.revistadyna.com/documentos/buenaspracticas/20150323_itp_english_bbln.pdf

Share:  

  • Twittear
  • facebook
  • google+
  • linkedin
  • delicious
  • yahoo
  • myspace
  • meneame
  

Chanel. Best Practices

Search Content

banner crosscheck

  •  
  • Twitter
  • Twitter
  •  
  • Facebook
  • Facebook
  •  
Tweets por el @revistadyna.
Loading…

Anunciarse en DYNA 

© Dyna Management journal 2013

EDITORIAL: Publicaciones DYNA SL

Adress: Alameda Mazarredo 69 - 2º, 48009-Bilbao SPAIN

Email:info@dyna-management.com - Web site: www.dyna-management.com

  • Menu
  • DYNA Publishing
    • DYNA Publishing
    • DYNA
    • DYNA Energy & Sustainability
    • DYNA Management
    • DYNA New Technologies
  • Journal
    • Journal
    • The Journal and its bodies
      • The Journal and its bodies
      • The Journal
      • Editorial Board
      • Advisory-Scientific Board
    • Indexation & databases
    • Mission, Vision & Values
    • Collaborating with DYNA
    • Links of interest
      • Links of interest
      • Engineers associations
      • Engineering universities
      • Other magazines
      • Other engineering links
  • Authors & Referees
    • Authors & Referees
    • Guidelines, rules and forms
    • Collaborating with Journal
  • Papers
    • Papers
    • Search Content
    • Volumes/Issues
    • Most downloaded
    • Sending papers
  • Forum
  • News
    • News about management
    • DYNA newsletter
    • Best practices
  • Advertising
    • Advertising
    • Advertising at DYNA
    • Advertising rates
  • Contact
    • Contacting
  • Search
    • In this Journal
    • Search in DYNA journals
  • Submit
  • Sign In
    • Sign In
    • Privacy Policy

Regístrese en un paso con su email y podrá personalizar sus preferencias mediante su perfil


: *   

: *   

:

: *     

 

  

Loading Loading ...